Support Center

 

Welcome to the Ruanails Support Center.
I’m here to help with any questions or concerns about your order.

Order Support

If you need help with:

• Order status

Shipping information

• Product questions

• Custom nail orders

• Any issues with your order

please feel free to contact us.

Response Time

I will responds within 24–48 hours (Monday – Friday).

During busy periods or holidays, response times may be slightly longer.

Before Contacting Us

Please check the following pages first, as they may already answer your question:

• Shipping Policy – for processing and delivery times

• Return & Refund Policy – for return and refund conditions

• Product descriptions – for sizing and design details

Contact Information

If you still need assistance, please reach out to us via email:

Email: Ruanails22@gmail.com

Please include the following information to help us assist you faster:

• Your order number

• A description of the issue

• Photos or videos if the issue relates to a product

Thank you for choosing Ruanails.

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